ChatNation Customer Service
Email us at support@chatnation.com
or call 1-800-714-4222
or fill out one of the forms below.
You can also Text HELP to 24824 for more information or text STOP to 24824 to cancel the service. Message and Data Rate May Apply

QUESTIONS? Please fill out the form below, do not forget
to enter all information in the spaces below.
Your Name:

Your Email:

Cell Number:
Mail Message:


TO CANCEL SERVICE
To cancel please fill out the form below - IMPORTANT - please do not forget to enter your 10 digit cell phone number. We cannot cancel without that information.
Your Name:

Your Email:

Cell Number:
FAQ:

WHERE WILL MY CHARGES APPEAR?
All charges from ChatNation will appear on your monthly cell phone bill or be deducted from your prepaid balance.

HOW WILL I BE ABLE TO DISTINGUISH CHARGES ON MY
CARRIER BILL?  
Because the way that carriers display the billing party on your mobile phone bill differentiates greatly, you may see 24824, ChatNation , Premium Rate Mobile or PRM on the billing line of your mobile phone bill.

HOW DO I OPT INTO THE CAMPAIGN?
You can opt-in to ChatNation by texting the keyword “Chat” to 24824. You can also go to www.chatnation.com and enter your 10 digit mobile number in the box provided.
  
HOW DO I OPT OUT OF THE CAMPAIGN?  
Users can text the keyword
STOP to short code 24824 to opt out of ChatNation or send an email to support@chatnation.com

WHO CAN I CONTACT FOR MORE INFORMATION?
You can send an email to
support@ChatNation.com or call 1-800-714-4222

WHAT DOES MESSAGING AND DATA RATES MAY APPLY MEAN? Text messaging rates differ from carrier to carrier and are dependent upon your service provider. Please contact your wireless phone service provider to inquire about the details of your plan.

CHARGES FOR ALL SERVICES OFFERED? 
The charge for the ChatNation chat service is dependent upon regulations for your wireless carrier:
Alltel- $.99 per message received
Cellular One- $15/month unlimited messaging
T-mobile- $.99 per message received
US Cellular- $.99 per message received
Verizon Wireless- $.99 per message received
Virgin Mobile- $1.99 per message received

Message and data rates may apply for all carriers and pricing models.  Prepaid users cannot participate with the exception of Virgin Mobile users. Users will receive one premium message back for every message sent to 24824 and may receive up to one reminder alert message per week. Reminder messages are not premium billed but message and data rates may apply.


Copyright 2009 Chatnation, All Rights Reserved.